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Terms and conditions


1.1    For the purposes of these terms and conditions (the "Terms"), “we,” “us” and “our” refer to Christian Aid. References to Christian Aid include Christian Aid Trading Ltd, our trading arm. “You” refers to you, as a user of our website.

1.2    These Terms will govern your use of / ("our website") and our services. Our website is intended to provide information about our activities and issues relevant to our objectives. We reserve the right to change, replace or amend any part of our website at any time without notice. 

1.3    Your use of our website constitutes your acceptance of these Terms and your agreement to comply with them as at the date of your use of our website.  Christian Aid reserves the right to replace or modify these Terms and any linked policies or notices at any time without notice. Your continued use of our website after any such replacement or modification constitutes acceptance of the changed or new Terms, policies or notices. You agree to review these Terms periodically to ensure that you are aware of any changes.

1.4    Christian Aid operates several websites, listed below, which contain their own terms and conditions. Please refer to them:


2.1    You must not use our website fraudulently or for any unlawful purpose, for the purpose of harming or attempting to harm minors in any way, or to transmit or procure the sending of spam. You agree that you will not use any resource made available on our website in any manner that is malicious or that violates any applicable law, or the intellectual property rights of any third party. 

2.2    You are responsible for making all arrangements necessary for you to have access to our website. We reserve the right to terminate your access to our website or any part of it or to withdraw any of our services at any time, without notice, for any reason (including without limitation for any breach of these Terms). Occasionally, we may restrict access to some parts of or our entire website, and/or to users who have registered with us.

2.3    We make every effort to ensure that the information on our website is up to date and correct, but we cannot guarantee that it is free of inaccuracies, errors or omissions. In particular, where information is provided to or compiled by us, we endeavour to ensure that it is complete and accurate, but we cannot take responsibility for any inaccuracies, omissions or errors attributable to the author of such materials.

2.4    Users of our website must not knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, keystroke loggers, malware, spyware, adware or any other harmful programs that could damage computer software or hardware.

2.5    You must not attempt to gain unauthorized access to our website, the server on which the website is stored or any server, computer or database connected to our website.


3.1    Our intellectual property rights in all the contents of all the pages in our website including copyright, trademarks, names, logos and database rights are owned by or licensed by Christian Aid and are protected by the laws of England and Wales and international copyright laws. Please refer to our Copyright Notice for further information.


4.1    If you want to create a link to our website, you must notify and obtain prior written permission from Christian Aid before any link is created. Please contact to request such permission.

4.2    Any link to our website must comply with the following conditions: 
(a)    the link must consist of the following text only: "Christian Aid”, followed by the URL in respect of which Christian Aid's consent has been given; 
(b)    the link must not create the false impression that your organisation or any of its products or services is recommended by or associated in any way with Christian Aid; 
(c)    the existence of the link, its position, appearance or any other aspect of it must not damage or be likely to damage the name or reputation of Christian Aid; 
(d)    selection of the link by a user must display our website as a full screen and not within a frame on the website on which the link appears; and
(e)    you shall take all reasonable precautions to ensure that the use and existence of the link does not cause the transmission to any Christian Aid website of viruses or other deleterious programming routines.

4.3    We reserve the right to require immediate removal of any link to any of our websites at any time (whether or not previous consent to such link has been given).


5.1    Some of the information or other material available on or through our website may have been prepared by third parties not affiliated with Christian Aid. We make no warranties with regard to such information or other materials, nor do we assume responsibility or liability for any decisions based upon such information or other materials. 

5.2    Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. We do not review, examine, control or endorse the content of other websites and are not responsible for the information, advertising, products, resources or any other material on a third party website. Christian Aid does not endorse or accept liability for the content or privacy policy of third party websites and shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, inability to use or reliance on any such third party website content. The inclusion of links to third party websites does not imply any association with their operators. It is your sole responsibility to comply with the privacy policy of third party websites linked to any of our websites that you visit.


6.1    Christian Aid is committed to protecting your privacy and we aim to ensure that any information you give us is held securely and safely. We use cookies to enhance the online experience of our users and to better understand how our website is used. For further information on how we protect your privacy and use cookies, please refer to our Privacy and cookies policy.


7.1    For further information on SMS donations and refunds, please refer to the terms of our SMS donations and refunds policy


8.1    You warrant to Christian Aid that you will not use our website or any part thereof for any purpose that is in contravention of these Terms, any applicable law or regulation or in a manner that will infringe the copyright, trademarks, service marks or other intellectual property rights of third parties or violate the privacy, publicity or other personal rights of others or in any defamatory, obscene, threatening, abusive or hateful manner. 

8.2    You shall, to the fullest extent permitted by law, indemnify and hold harmless Christian Aid, its employees and agents, against all claims, liability, losses, damages and expenses including, without limitation, legal fees and costs arising out of or incurred as a result of any claims made, or litigation brought, against Christian Aid, its employees and agents, as a result of the use by you of our website or any part thereof for whatever purpose.


9.1    Our website is intended to provide general information only and, as such, should not be considered as a substitute for advice covering any specific situation. Any decision made by you on the basis of information on our website is your sole responsibility. We do not accept liability (as far as permitted by law) for any loss arising from any use of or reliance on information or links included in this website.

9.2    Except as specifically set out in these Terms, to the fullest extent permissible by law, neither Christian Aid nor any of its affiliates, directors, officers, employees, agents, licensors, representatives, or any other person involved in creating, producing or distributing any contents or services contained on our website will be liable (whether under contract, tort or statute) for any direct, indirect, punitive, special, incidental, or consequential losses or damages (whether were foreseeable or not) including, without limitation:
(a)    losses suffered by third parties;
(b)    loss of data;
(c)    loss of profit;
(d)    loss of revenue;
(e)    loss of business or opportunity;
(f)    loss of goodwill; or
(g)    any indirect, consequential, special or exemplary damages
arising from the use of our website, the inability to use our website, the results of use of our website, interruptions or delays to our website, any website linked to our website, or any material contained in our website. For the avoidance of doubt, the losses listed in this clause are intended to be severable.

9.3    Nothing in these Terms shall exclude or limit Christian Aid’s liability for death or personal injury caused by its negligence or for fraud or fraudulent misrepresentation or for any liability that cannot be excluded or limited by law.

9.4    No liability is accepted for any loss or damages caused through the downloading of viruses and you are recommended to take all appropriate safeguards before accessing or downloading information from our website. 

9.5    The security of information and payments transmitted via the Internet cannot be guaranteed. Any loss incurred or sustained by any user who transmits information by means of e-mail or other Internet links shall be borne solely and exclusively by such user and in no event shall any such loss in whole or part be borne by Christian Aid or its agents.


10.1    Christian Aid shall neither be held to be in breach of its obligations hereunder nor be liable to you for any loss or damage which may be suffered due to any cause beyond its reasonable control including without limitation any act of God, fire, storm, flood, lightening, disease, strike, trade dispute, act of terrorism, any act or omission of government or regulatory bodies or communications operators.


11.1    If any provisions of these Terms are held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.

11.2    These Terms constitute the entire agreement between Christian Aid and you and supersede all other (prior or contemporaneous) communications and proposals, whether oral, electronic or written, between you and Christian Aid.

11.3    Any failure of Christian Aid to exercise or enforce any of its rights under these Terms shall not be deemed to be a waiver of any such rights or operate so as to bar the subsequent exercise or enforcement or any such rights.


12.1    These Terms and the use of our website are governed by the laws of England and Wales. All claims or disputes arising out of the breach of these Terms or the use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales, but we reserve the right to bring proceedings in the courts of the country of your residence or any other relevant country. 


13.1    This website is owned and managed by the Digital team at Christian Aid. 

13.2    For our contact details, please refer to the below: 
(a)    Christian Aid (England and Wales):
•    Registered office: 35-41 Lower Marsh, London SE1 7RL, UK
•    Company number: 5171525
•    UK registered charity number: 1105851 
•    VAT number: 858 5800 87
(b)    Christian Aid Scotland:
•    Registered Office: 41 George IV Bridge, Edinburgh EH1 1EL
•    Scotland registered charity number: SC039150

(c)    Christian Aid Ireland (Northern Ireland), a charity and company limited by guarantee:
•    Registered office: Unit 6 Linden House, Beechill Business Park, Belfast BT8 7QN 
•    Company number: NI059154
•    Northern Ireland registered charity number: NIC101631
(d)    Christian Aid Ireland (Republic of Ireland), a charity and company limited by guarantee:
•    Registered office: Canal House, Canal Road, Dublin 6. Republic of Ireland 
•    Company number: 426928
•    Republic of Ireland registered charity number: 20014162

(e)    Christian Aid Trading Limited (England and Wales):
•    Registered office: 35 Lower Marsh, London SE1 7RL 
•    Company number: 1001742

(f)    Isle of Man:
•    Company number: 5785F
•    Isle of Man registered charity number: 1125

13.3    If you have any further questions regarding our Terms, please contact us at